Medical

Cut Office No Shows by up to 30%

Any business that lives and dies by their appointments would agree that there is nothing more frustrating than a patient or client that fails to show up for an appointment.  That is why thousands of doctors, dentists, veterinarians, salons, and other professionals are turning to text reminders to remind their patients and clients of upcoming appointments.

In the past, many of these offices were paying an an employee to call their clients the day before their appointment or sending out postcard reminders.  Postcards are not only costly, but they get lumped into other junk mail and are rarely read.  Telephone call reminders work, but they use valuable man hours and are sometimes seen as a nuisance by the client.

Text reminders are a low cost solution that works.  In fact, they work so well that offices that switched to text message reminders are reporting reductions in no-shows of up to 30% or more.

How it works

When an appointment is set, the system automatically schedules a text reminder to go out to the client 24 hours prior to the appointment.

As high as 97% of text messages are read within the first 10 minutes of being received.  Direct telephone calls can’t even claim type of penetration.  At just pennies a reminder, text message reminders are quickly becoming the favorite form of contact amongst professional offices in the United States.

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