Retail & Service

Retail & Service companies across the country are turning to text, or SMS marketing to communicate with their customer and client base.  Why?  Because it is the most cost effective way to get their customers back into their establishment.

With text marketing, you can reach your customers and give them a good reason to get back into your business today. Imagine turning a customer or client who visits your establishment an average of once per month into a customer or client who visits you two or three times per month.  What would that do to your businesses bottom line?

Service companies who have clients that come in by appointment are using our text reminder service no dramatically reduce no shows.  The client automatically receives a text reminder to “remind” them of their scheduled appointment the next day.  Companies that “live and die” by their clients keeping their appointments are seeing as much as a 30% reduction in no shows.

Businesses are also using text marketing to boost profits on slow days.  For example, a hair salon is having a slow day.  So they send out a text message to all of their clients letting them know that anyone who calls and books an appointment within the next 2 hours will receive a free hair product.  Within minutes the phone is ringing and clients are coming in the door.

The beauty of text message marketing is that your messages are delivered instantly to your clients’ cell phones.  And since statistics show that 97% of texts are opened within 10 minutes, you know your message is getting read.

Text Message Offers convert nearly 20 times higher than other coupon offers.  A recent survey found that text coupons convert at an average of 9%.  That means that, on average, 9 out of every 100 customers that receive a text message coupon will come in to redeem their coupon.  Those are some strong numbers!

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